How will I know you have received my return?

Returns can take up to 30 days to receive, so your patience is appreciated. As soon as your return has been processed by our warehouse team, we'll email you to let you know. 

If for some strange reason you don't receive an email within 30 days of posting your parcel to us, please get in touch with our Customer Service Team via email or on 1800 806 906 (Monday – Friday, 9am-4pm AEDT).